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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Aliyah Nalls

May 24, 2023

5  out of  5 rating by Aliyah Nalls
"Aaron was very helpful and was able to answer all of my questions, he was very patient explaining everything to me, which I appreciated very much, about the different plans and what coverage would be best for my husband and me."

Toron mahaley

May 23, 2023

5  out of  5 rating by Toron mahaley
"Service was quick with friendly environments."

Odaniel Buckner

May 19, 2023

5  out of  5 rating by Odaniel Buckner
"Great service"

Juan Rey

May 18, 2023

5  out of  5 rating by Juan Rey
"Excellent job by Hayley working through a difficult and time-consuming situation, with State Farm Bank and DMV with old records."

Jon Bell

May 18, 2023

5  out of  5 rating by Jon Bell
"Becky was great answered all my questions was super nice and completed my task thank you"

Henry Jako

May 18, 2023

5  out of  5 rating by Henry Jako
"I recently had roof damage on my house and have never made a claim in the 15 years with State Farm. I must say Micheal and his wonderful people made it very easy to make the claim as well as more than satisfied my insurance claim. The Adjustor and claims department were very quick and more than fair. We are sometimes quick to write our bad reviews so I just wanted it to be known State Farm and Michael Venable are great to have on your side in a time of need. GREAT JOB!! And God bless you alll!!"

Jimmy Adams

May 2, 2023

5  out of  5 rating by Jimmy Adams
"Very quick great service."

Hops_ KLNB23

April 26, 2023

5  out of  5 rating by Hops_ KLNB23
"Great service, amazing people, very friendly"

Karla Kellam

April 25, 2023

5  out of  5 rating by Karla Kellam
"Miranda was absolutely amazing and was able to switch my out of state policy, add renters and motorcycle Insurance, all in less them 30 minutes. Means alot when I can get it all done on a lunch break!!"

Nicole Marie Bufford

April 25, 2023

5  out of  5 rating by Nicole Marie Bufford
"Thank you, Michael Venable - State Farm, for making our home buying process a little less stressful. I was gathering quotes from a couple of local agents when an old friend/coworker reached out about our quote. Small world! A BIG thank you to Naytrimis “Nate” Harris for taking care of us. He took the time to answer my questions (I had a lot) and was prompt in sending over documents, etc. Nate, I’m so glad we can still work together in some respect. Thanks again!"

Jasmine Stone

April 21, 2023

5  out of  5 rating by Jasmine Stone
"Becky is great. My grandmother and I both value how easy she makes everything and her personality shines through."

sean metcalf

April 20, 2023

5  out of  5 rating by sean metcalf
"Nate was very helpful, I couldn’t get the best quote, but he gave me a couple different options to get a cheaper quote. Man is there to help you."

Emily Soliz

April 19, 2023

5  out of  5 rating by Emily Soliz
"Becky was extremely helpful and polite. This being my first car, the process was quick and easy to complete and understand. The rates and benefits are much better than other quotes I’ve gotten as well. Highly recommend!"

Stacy Lake

March 28, 2023

5  out of  5 rating by Stacy Lake
"Haley was fantastic helping us through a hard time. On Christmas Day our pipes busted and it flooded our house. We lost everything. The person hanging out claim sat on everything for over a month ignoring or phone calls and e-mails. We called our local agent and Haley jumped in and got the ball rolling and it wasn’t even her job to do that. She went way beyond. This girl needs a raise. Not happy with Corp, but our agent here in Hopkinsville Michael Venable & Haley done amazing."

Daniel Williams

March 24, 2023

5  out of  5 rating by Daniel Williams
"Purchased a home and day of closing had another insurance company, I’m no longer associated with due to this nightmare situation, refuse to write a policy due to weather forecast for that night. Obviously this isn’t what you want to hear the day of closing! Nate Harris, with Michael Venable’s office had the willingness to help and get my policy wrote immediately. Great first impression for a new client. Looking forward to working with them in the future. Highly recommend. Competitive rates and second to none customer service!"

Mike Cumbee

March 23, 2023

5  out of  5 rating by Mike Cumbee
"Aaron Orr was very thorough in getting my quote together and stuck with me every step of the way on getting covered. Great job Aaron. Thank you very much!"

Bonnie Taylor

March 20, 2023

5  out of  5 rating by Bonnie Taylor
"We thank you for Miranda, she does a great Joy and makes it easy to get our needs met! She's a precious young woman!!"

Landon Groves

March 15, 2023

5  out of  5 rating by Landon Groves
"Nate was awesome and helped me tremendously with my insurance needs."

John Collins

March 14, 2023

5  out of  5 rating by John Collins
"I've had my auto and home insurance with Michael for a long time now. Anytime I have an issue or questions, they are always very helpful and friendly. I've had a couple of claims, and they were handled quickly and without hassle. Becky is gem. I would highly recommend."

Dorien Willams

March 13, 2023

5  out of  5 rating by Dorien Willams
"she was a great help! she told me everything i needed to know and helped me figure everything out! She has very good customer service."

Adam Freeman

March 6, 2023

5  out of  5 rating by Adam Freeman
"Always great and friendly service! Becky and Miranda will help you with all your insurance needs!"

Meva Locs

February 27, 2023

5  out of  5 rating by Meva Locs
"Nay and Miranda hooked me up big 💪🏾"

Jennifer Harris

February 27, 2023

5  out of  5 rating by Jennifer Harris
"It was a great experience working with Naytrimis Harris he was very professional he also helped me get the best rate for life insurance 31.00 a month u can't beat that!!! What a wonderful team at State farm they represent u well Micheal Venable!!!"

Vern Simmons

February 16, 2023

5  out of  5 rating by Vern Simmons
"Miranda did an Amazing job setting us up with affordable insurance! Even last week just going over our quote, very knowledgeable and helpful in every aspect. Thank you so very much!"

Brennan Marcum

February 15, 2023

5  out of  5 rating by Brennan Marcum
"Great people! Every interaction I have with Becky is always polite!"