Reviews
State Farm® Agent Michael Venable
Our customers are the center of our universe and we're grateful for them.
If you're willing to share your experience about your interaction with our agency, it'll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
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What our customers say about us...
Amy Galbraith
November 1, 2026
"Although we decided not to change our insurance companies, it was an extremely professional job and informative experience. What I really liked was the full transparency and a humanistic approach to customer service. If my conditions change, I will definitely be calling State Farm. Thanks for very helpful, professional experience."
We responded:
"Thank you, Amy, for taking the time to share your experience with us! I'm glad you found our approach professional and transparent. If your situation changes, we'd be happy to assist you with your insurance needs. We're always here to help!"
PJ Bridges
October 31, 2026
"Just wanted to say that Miranda was very helpful in getting me started on my new policy. Very knowledgeable and professional. Very pleased.."
We responded:
"PJ, thank you for taking the time to leave us a review! I'm happy to hear that Miranda was able to assist you with your new policy. We always aim to provide knowledgeable and professional service. Let us know if we can help with anything else!"
Alex Hale
October 31, 2026
"Mikie is such a great help and a blessing to the Michael Venable State Farm office. He explained everything thoroughly and left me with no doubt that I needed life insurance."
We responded:
"Thank you, Alex! I'm really glad Mikie was able to assist you and make everything clear about insurance. It's great to have him on our team. Let us know if we can help with anything else!"
Robin
October 30, 2026
"Mikie was awesome! The policy is better than what I have but what really sold me was when he told me they pray over their customers every morning. That’s an awesome thing. God is good!"
We responded:
"Thank you, Robin! I'm glad to hear that Mikie made such a positive impression and that you're happy with the policy. We truly believe in the power of prayer and are grateful for the opportunity to serve you. We're always here if you need anything else!"
M Laster
October 30, 2026
"Alex was very professional and provided us with a solid policy are a very reasonable price. Answered all our questions with clarity and understanding.
Recommend they highly."
We responded:
"Thank you, M Laster! I'm happy to hear that Alex was able to assist you with professionalism and clarity. It's great to know you found a policy that suits your needs at a reasonable price. We appreciate your recommendation! Let us know if we can help with anything else."
Hunegnaw Zeleke
October 30, 2026
"Mikie has been wonderful and I recommend his service to anyone looking for! Thank so much for the great service, Mikie!"
We responded:
"Thank you for your review, Hunegnaw! We're glad to hear Mikie provided wonderful service. We appreciate your recommendation! Let us know if you need anything else."
Khayman Koop
October 29, 2026
"Mikie was awesome! Made getting our business license a breeze! Been apart of this office for a few years now. Great people here"
We responded:
"Thank you Khayman! We appreciate your positive review. Mikie prioritizes customer satisfaction and we're glad he could assist with your insurance needs. Don't hesitate to reach out anytime."
hector concepcion
October 29, 2026
"Alex Hale did a great job… knowledgeable and very helpful."
We responded:
"Thank you, Hector! I'm glad to hear that Alex was able to assist you with his knowledge and helpfulness. We appreciate your feedback and are here if you need anything else!"
Sarah Hamilton
October 22, 2026
"Just spent a delightful and helpful few minutes with Miranda talking over Medicare options. She was AMAZING!"
We responded:
"Sarah, thank you for sharing your experience! I'm happy to hear that Merissa was able to assist you with your policy switch to Kentucky. We appreciate your kind words about her professionalism. If you need anything else, feel free to reach out!"
Diane Morgan
October 20, 2026
"Gave me the help i needed johnath was a real great help"
We responded:
"Diane, thank you for taking the time to leave us a review! I'm glad to hear that Jonathan was able to provide the help you needed. We're always here to assist you, so feel free to reach out if you need anything else!"
R T
October 12, 2026
"Mikie was super helpful and saved us over 100 dollars a month! Thanks again!"
We responded:
"R T, thank you for taking the time to leave us a review! I'm happy to hear that Mikie was able to help you save over $100 a month. We appreciate your support!"
Alexis Schultz
October 8, 2026
"Mikie was always able to help and was very cooperative, understanding, and never pushy. Loved the experience!"
We responded:
"Thank you, Alexis, for sharing your experience! I'm happy to hear that Mikie was able to assist you in a cooperative and understanding manner. We appreciate your feedback and are glad you loved the experience. Feel free to reach out if you need anything else!"
Tammy Adams
October 3, 2026
"Very friendly and knowledgeable ! Great Service"
We responded:
"Tammy, thank you for taking the time to leave us a review! I'm happy to hear that you found our service friendly and knowledgeable. We strive to provide great service to everyone who walks through our doors. Let us know if we can help with anything else!"
Jeremy Dixon
October 2, 2026
"Mikie is definitely the guy to talk to save me $100 a month"
We responded:
"Jeremy, thank you for taking the time to leave us a review! I'm glad Mikie was able to help you save $100 a month. We're always here to assist with any of your insurance needs. Let us know if we can help with anything else!"
Kayla
September 28, 2026
"(I’m Kayla Powell. this account shows up my maiden name.)
I am absolutely pleased with Cedric! He helped me and my husband get our insurance for both cars cheaper than other insurance companies! He was so personable and kind! Well spoken and down to earth! He is knowledgeable and explained everything clearly! I highly suggest everyone to call him! He’s consistent and patient too! I am sure everyone in the office is great but I was blessed to have him as my agent! So call and ask for him. Lol I was able to talk to him like I’ve known him for my entire life! He spoke to me with respect and like we grew up together! Just outstanding! Much respect for this guy! Thank you Cedric!!"
We responded:
"Thank you, Kayla! I'm really happy to hear that Cedric was able to assist you and your husband with your insurance needs. It's great to know that his personable and knowledgeable approach made such a positive impact. We’re proud to have him on our team. If you ever need anything else, feel free to reach out!"
Len Hale
September 28, 2026
"Alex was very helpful and most importantly he showed me how to save money. He was patient with me and answered all my questions and concerns. He didn't leave me hanging at anytime."
We responded:
"Len, I'm happy to hear that Alex was able to assist you effectively and help you find ways to save money. It's great to know he was patient and attentive to your questions and concerns. We're here for you, so feel free to reach out if you need anything else!"
Hopkinsville Foursquare
September 24, 2026
"Cedric has been outstanding in the transferring of my insurance from another company to State Farm. I so appreciate that he took the initiative to reach out to me. He was completely professional and courteous during the entire interaction, took time to explain the things that I didn’t understand, and even took time to carefully analyze my homeowners insurance and inform me of several services that I was missing. I would highly recommend him to anyone else.
(Not sure why Google won't let me post from my personal account, but my experience was with my own homeowners and auto.)"
We responded:
"Thank you! I'm really glad to hear that your transition to State Farm was smooth and informative. It's great to know we were able to assist you with your insurance and provide valuable insights. We appreciate your recommendation and are here if you need anything else!"
Light Bright Tv
September 18, 2026
"I was very impressed with the amount of effort put into my customer service. I loved how thoughtful and helpful they were in making sure what I needed."
We responded:
"Thank you! I'm so happy to hear that you felt well taken care of and that our team was able to assist you with what you needed. We always aim to provide thoughtful and helpful service!"
Shevetta Rivera
September 3, 2026
"He was great, explained everything very well and was very kind. I would recommend him to anyone looking for insurance"
We responded:
"Thank you, Shevetta! I'm happy to hear that you had a positive experience and felt well-informed. Your recommendation means a lot to us. Let us know if we can help with anything else!"
Robin Bradley
August 29, 2026
"Mikie was awesome! He worked up a great price for me and was extremely patient and waited until I was ready to switch! I will be a State farm customer from now on! Thanks Mikie!"
We responded:
"Robin, thank you for taking the time to leave us a review! I'm happy to hear that Michael was able to help you find a great price and that his patience made your decision to switch an easy one. We're glad to have you as part of our State Farm family! Let us know if we can help with anything else!"
Laura Crockett
August 27, 2026
"Since starting my insurance the young lady that always dealt with quit and ever since then I have had to deal with a different person nobody knows what's going on I paid a different price for my insurance every month anywhere from 120 to $245 a month it's never the same amount every month I needed a hard copy of my insurance and why it's been changing so much for my insurance. I called them 2 weeks before I needed the hard copy of my insurance information they said they sent it out to me that day I called them today it had not been sent out I have two days to come up with it or I'm going to lose benefits and everything else that I have they keep insisting they can email me I keep insisting they won't take an email they got to have a hard copy so they decided that they would go ahead and mail one out to me today which does not have enough time to get to me so I don't recommend this State farm but the State farm when I was speaking to the young lady Marissa that helped me so much now it seems like nobody in there knows what's going on nobody is telling each other what's going on and I'm paying a different payment every month and nobody wants to do their job so I am changing insurance companies and I suggest you not use the one in hopkinsville Kentucky because they're not on the same page and your policies change monthly whether you want them to or not"
We responded:
"Thank you for your wonderful feedback, Laura! I'm delighted to hear that Merissa made your experience so positive and ensured you felt comfortable with your decisions. She truly is an asset to our team. We appreciate your trust in us and are here for any future needs you may have. Thanks for choosing us!"
Julie Smith
August 25, 2026
"Mikie was so professional but still so personable! Couldn't have asked for a better insurance experience."
We responded:
"Thank you, Julie! I'm happy to hear we could provide you with a professional and personable experience. We strive to make every interaction a positive one. Thanks for choosing us!"
Ryan Trapnell
August 14, 2026
"Mikie is great to work with for all of your insurance needs!"
We responded:
"Ryan, thank you for taking the time to leave us a review! I'm glad to know you've had a great experience with us for your insurance needs. Don't hesitate to reach out if you need anything!"
J Anderson
August 14, 2026
"Mikey was very professional & helpful. He answered all our questions. We didn’t feel rushed and was very informed to get the coverage we needed"
We responded:
"Thank you! I'm glad to know you felt comfortable and informed while getting the coverage you needed. We're always here if you have more questions or need further assistance!"
Isaac West
August 12, 2026
"Mikie was great and helped me bundle a bunch of different things, from renters to life insurance! 10/10 service!"
We responded:
"Isaac, thank you for taking the time to leave us a review! I'm glad we could help you bundle your insurance needs. We aim to provide top-notch service, and it's wonderful to know we met your expectations. Don't hesitate to reach out if you need anything!"